Magic

Magic is a returns management company that offers a fully automated returns process. With their service called Magic Returns, they help businesses convert returns into revenue while promoting eco-friendly practices. Their end-to-end resale platform, returns software, and distribution network ensure a seamless and efficient returns management experience. Magic also specializes in the resale of open-box products and utilizes their customer base to find new buyers for limited-quantity returns. By digitizing returns and offering them as unique, one-of-a-kind products, Magic maximizes profitability for businesses. They also provide return management software that allows businesses to view product images before returns and incentivize customers to opt for store credit. With Magic, returns are quickly inspected, reviewed, and shipped to new local customers or re-commerce warehouses nationwide. They also offer predictive analytics to help businesses anticipate returns and sell them to new buyers. Magic takes pride in reducing CO2 emissions by 36% through reduced packaging and fewer shipments. They are committed to resolving any disputes or lost parcels during the return process. Businesses can seamlessly integrate Magic into their return management software with just one line of code.